This Privacy Policy explains how C5A Visa Bali handles personal information when you contact us or use our visa-facilitation services. By reaching out to us, you consent to the practices described here.
Information we collect
We collect only what we need to advise on and process your visa: your name, nationality, contact details, passport information and any documents required for your application. You provide this information voluntarily when you contact us or engage our services.
How we use your information
Your information is used to assess eligibility, prepare and submit applications, arrange sponsorship, and keep you updated. We may also use your contact details to respond to enquiries and send service-related messages.
Sharing your information
We share information only as necessary to deliver your service — for example with the relevant Indonesian immigration authorities and sponsorship partners. We do not sell your personal data.
Data security
We take reasonable measures to protect your information against loss, misuse and unauthorised access. Documents are handled confidentially and retained only as long as needed for your application and our legal obligations.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond promptly.
Contact
Questions about this policy? Message us on WhatsApp or email and we will be glad to help.